Etech is really an omnichannel consumer engagement answers company for several of the world’s foremost and many respected brands. The practical experience Etech has gained throughout a wide array of enterprise verticals allows us to continuously deliver Fantastic, personal consumer ordeals.
although we worth formalized education, this position is more about the constructive, versatile Frame of mind you carry to your desk. we can easily educate you the required resources to thrive as long as you will be ready!
consider inbound or make outbound phone calls to buyers with the target of speaking about non- income related problems.
Bodily needs - The physical calls for explained Allow me to share consultant of the ones that must be achieved by an employee to correctly complete the essential capabilities of this career. affordable lodging can be made to enable individuals with disabilities to accomplish the necessary features
you'll be supplying Remarkable voice assist for our customers that are enrolled inside a credit card debt settlement method.
Etech can be an equal possibility employer. The crew comprises of people with numerous various perform and lifestyle encounters.
With above 20+ decades of working experience in serving clients from throughout various industries, addressing particular operational specifications and resolving diversified organization worries, Etech international companies has grown its portfolio and region of expertise exponentially.
means to answer common inquiries or grievances from buyers, regulatory businesses, or associates in the organization community. capacity to correctly present information to top administration, public teams, and/or boards of directors
a chance to multi-endeavor answering various chats/phone calls and navigating efficiently in between each mediums.
Listening tactics: Attentive and active listening; has the persistence to listen to individuals out and may precisely restate the impression of Some others.
Reasoning capability - power to outline issues, collects info, set up specifics, and attract valid conclusions. Ability to interpret an in depth range of technical instructions in mathematical or diagram sort and offer with quite a few summary and concrete variables
an expert demeanor with the opportunity to take ownership of every chat, simply call or electronic mail and find a solution for every client.
encounter Doing work as Portion of a collaborative crew - we operate jointly to ensure clients have the ability to use our services with no difficulties and exceptional experience here is provided throughout every single interaction.
Coordinates with Director of functions to interface with shopper and cope with account administration difficulties.